Frequently Asked Questions

Most common questions

How much does shipping cost?

We offer flat-rate international shipping for $25. Orders above $299 qualify for free shipping.

Where do you deliver?

We ship worldwide.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as PayPal for secure payments.

Tracking & delivery

When will my order be shipped?

All our orders are delivered within 15–18 business days. Custom items may take 10-12 days to ship, depending on the complexity.

Can I change my delivery address?

Yes, as long as the item hasn’t been shipped yet. Contact us as soon as possible to update your delivery address.

How can I track my order?

Once your order has been shipped, you’ll receive a tracking number by email. You can use it to monitor the status of your shipment online.

Returns & Refunds

What is your Returns Policy?

You can return eligible, non-custom items within 15 days of receiving them. Items must be in unused condition, with original tags and packaging.

How do I return something to you?

You can return the item to our address, the items should be un-used and in its original packaging.