Frequently Asked Questions
Most common questions
We offer flat-rate international shipping for $25. Orders above $299 qualify for free shipping.
We ship worldwide.
We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as PayPal for secure payments.
Tracking & delivery
All our orders are delivered within 15–18 business days. Custom items may take 10-12 days to ship, depending on the complexity.
Yes, as long as the item hasn’t been shipped yet. Contact us as soon as possible to update your delivery address.
Once your order has been shipped, you’ll receive a tracking number by email. You can use it to monitor the status of your shipment online.
Returns & Refunds
You can return eligible, non-custom items within 15 days of receiving them. Items must be in unused condition, with original tags and packaging.
You can return the item to our address, the items should be un-used and in its original packaging.
